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Answer daily customer questions with AI, for freelancers

You spend your evenings typing the same answers to messages from clients. Let AI draft the replies so you only have to review, tweak, and send them.

What to gather first

Which app

For this one, a plain AI chat window is enough: ChatGPT, Claude, or Gemini. Open the chat, paste what you gathered, and type the message below. First time? Read how to talk to an AI.

How to do it

  1. Paste your service details. Open your chat window with AI. Copy and paste your basic service list and how you handle bookings into the window. This gives AI your facts before it writes.
  2. Add the customer questions. Paste in the actual questions clients sent you today. Include two examples of how you normally talk to people. Ask AI to draft answers using your notes.
  3. Review the drafted replies. AI writes a draft for each question. Read through the text to make sure the tone matches your business and the facts are right. Change any words that do not sound like you.
  4. Send the answers. Copy the revised text out of the chat window. Paste it into your email or messaging app. Send it off to your client.

What to type first

Here is my current service list and two past emails I sent to clients. Below them are three questions new clients sent me today. Draft a friendly, brief reply for each question using only the facts in my list. Do not invent details, and do not send anything.

Change the words to match your business. AI follows what you say, so say what done looks like.

Before you trust it

Save your favorite drafts in a note to reuse as base templates for future messages.

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