AI Guides / AI for dentists

Reply to online reviews with AI, for dentists

Online reviews pile up while you move between operatories, and finding calm words at the end of the day is hard. AI reads each review and drafts a polite response for you to review and post.

What to gather first

• Text from new patient reviews
• Three past replies you liked
• Office phone number and office email

Which app

For this one, a plain AI chat window is enough. Open the chat, paste what you gathered, and type the message below.

How to do it

1. Paste the patient reviews. Copy the text of the reviews from your listing into the chat. Include the star rating and any details the person mentioned. Do not include patient chart notes or private treatment history.
2. Add your practice voice. Paste in a few replies you sent in the past that sounded right to you. Tell AI how you like to speak to patients. This helps keep the tone warm for praise and steady for complaints.
3. Let AI draft options. AI reads each review and writes a short reply. It thanks happy patients and invites unhappy patients to call the desk directly. It leaves out medical specifics so you stay on solid ground.
4. Read and post. Read every draft before anything goes live. Change words so they sound like your team, or ask AI to shorten them. Copy the final text into your business profile and post it.

What to type first

Change the words to match your business. AI follows what you say, so say what done looks like.

Before you trust it

• Make sure the draft does not confirm that the reviewer is a patient or mention any treatment details.
• Check that the phone number for the office is correct in every reply to an unhappy reviewer.
• Read the tone out loud to make sure it sounds like your front desk, not a form letter.

Try pasting in drafted post-care instructions so AI can turn them into plain, friendly email follow-ups for patients.

More for dentists

• Bring back overdue patients
• Write insurance narratives